Billing

Charges for merchant services are made up of two parts. The first part is a fixed monthly charge for the type of card machine / service being used. This charge will be fully inclusive of any costs relating to the support and maintenance of the equipment. Invoices in relation to the fixed monthly charges will either be issued by UTP Merchant Services Ltd, or by one of our billing partners (Paytek Adminstration Services or First Data Global Leasing).

The second part will be the transaction charges relating to the actual card transactions processed on your card machine (or via your website). These charges will depend both on the type of card processed and the nature of business which you are running. Invoices in relation to transaction charges will be issued at the end of each month by Barclaycard.

Rest assured that in relation to the above charges, our team will work with you to select the most appropriate and cost effective solution for your needs.

What is Barclaycard's involvement in our company?

They are our partner for the processing element of the service.
Will my invoices for merchant services come from Barclaycard?

Yes, they will.

How do I get paid?

Once your account has been approved and is open, the funds relating to transactions processed will be batched on a daily basis and will be settled directly into your business bank account two working days after the transaction is processed. If you have selected UTP’s Faster Processing service, you will have the option to receive your funds on the day the transaction is processed.
How soon will the money reach my business account?

Standard times are the day you processed the card payment plus two working days. If you have selected UTP’s Faster Processing service, you will have the option to receive your funds on the day the transaction is processed.